Terms & Conditions

Booking Deposit

Bookings for services over two hours may attract a prepaid deposit. This will secure and confirm your booking with us.

Cancellation & Bookings Policy

We do our very best to accommodate your schedule, however, if you fail to turn up for your scheduled appointment as a ‘no show’ you will be charged

in full for the services you originally booked for. If applicable your gift voucher will be voided, and any deposit paid will be retained. In order to avoid

incurring unnecessary costs and as a matter of common courtesy, we request that you provide us with at least 24 hours notice for all cancellations

and/or rescheduling.

Late Arrival

Arriving late will limit the time of your treatment, lessening its effectiveness and your enjoyment. Your treatment will end on time so that the next

client is not delayed.


In consideration for all our clients and for their safety, children are not permitted in the treatment rooms and must be well mannered and supervised

at all times whilst in the hair salon. 


Due to the nature of our environment, pets are not permitted in the building with the exception of Guide Dogs.

Treatment Times

Times quoted are a guide only and include all procedures between arrival and departure from the salon, ie, consultation, changing of clothing, etc.

Gift Voucher Terms & Conditions

Our vouchers may be exchanged for products or services of an equal value or used in part payment to a higher value. Voucchers and are non-returnable or transferable. Vouchers will be subject to verification at the time of presentation. We reserve the right not to accept vouchers that appear to have been altered or tampered with.

Vouchers are valid for one year from the purchase date. We reserve the right to change the Terms and Conditions at any time.


NV Beauty Lounge  has made every effort to ensure this information is accurate. However, we accept no responsibility for any errors, omissions or inaccuracies in respect of the information contained in the material provided by us.

Privacy Policy

We will not collect any information about individuals, except where it is specifically and knowingly provided by them.